Legal

Complaints & Support

How to raise a concern about your application or our service, and what to expect once you do.

Pending legal reviewThe content on this page is placeholder structure and general wording only. It has not been reviewed by a qualified legal professional and must not be treated as final legal advice or a complete, binding policy until that review is complete.

How to raise a concern

Email us at contact@skycareerconsultants.co.uk with a clear description of your concern and any relevant reference details.

What happens next

Our team reviews every complaint and support request and aims to respond with an update or resolution within a reasonable timeframe. If your case needs more detailed review, we'll let you know what to expect and when.

Escalation

If you're not satisfied with the response you've received, you can ask for your concern to be reviewed by a more senior member of our team.